Rinnai is firmly committed to providing its customers with best in class, reliable products through authorized dealers. The product warranty terms and conditions is/are subject to change. The manufacture date may also be stated after the serial number. Physical/ External defect should be reported to Rinnai (Malaysia) within 7 days from the date of purchase. Contact Rinnai customer service. Service calls for 1. Our combi models can deliver whole house heating and simultaneous domestic hot water. Rinnai tankless water heaters and home heating solutions enhance the way your family lives. h.) Component parts which require replacement in the ordinary course of use due to normal wear and tear by reasons of their characteristic, including accessories. The heat exchanger term is extended to 12 years when installed with a tankless isolation valve kit. The i060CN provides an input rating of 60K Btu. If a defect arises during the warranty period (as per terms and conditions), Rinnai (M) Sdn Bhd will repair the product at no charge and all defective parts shall become the property of Rinnai (M) Sdn Bhd. Warranty Terms & Conditions No Rinnai warranty will cover faults arising from improper installation or gas supply, environmental factors, plumbing fittings, or other outside influences for which Rinnai is not responsible. Rinnai Hotflo (HFE) Series Electric Water Heating Product Warranty Warranty Terms The warranty terms in this publication apply only to Hotflo Electric Hot Water Heaters where the model number commences with HFE, for example, HFE160S24. 03-10251. Linking Policy, Need a Professional Installer? Rinnai Part Number RU180iN Item Weight 64 pounds Product Dimensions 18.5 x 11.45 x 31.3 inches Item model number RU180iN Is Discontinued By Manufacturer No Color RU180in - Natural Gas/10 GPM Style RU180in - Natural Gas/10 GPM Pattern Water Heater Voltage 120 Volts Item Package Quantity 1 Included Components Water Heater Batteries Included? Rinnai Malaysia warrants products purchase from authorised dealers only. Exact matches only. All Rights Reserved. Rinnai Australia - Found 0 Employees, 4 Phone Numbers and 4 Emails We use cookies in order to provide you with a better browsing experience . *Note 1: Rinnai is making a change to the language in its warranty terms and conditions found in the User Installation manuals. Please understand that it may take a longer time to repair the product when the required part(s) is/are subject to import restrictions and availability of part(s). The purchases will have no claim under this warranty in respect to personal injury, damages to property or consequential damage caused by the usage of the product. No Additional Information. Warranty Claim Submit Payment Process document. Positioning Controllers are water resistant, however, durability is improved when positioned outside the shower recess. Copyright © 2017 Rinnai Holdings (Pacific) Pte Ltd. When it comes to gas fireplaces, you can trust Rinnai for quality, reliability and support. ASIN … 11. Every effort is undertaken to offer you correct and concise information to assist you in determining the age or manufacture date of water heating equipment. 5. Write the model and serial number here to retain for your records: Model Number: Serial Number: INTEGRATED TEMPERATURE CONTROLLER Your model number and serial number can be found on the left side panel of your Rinnai Tankless Water Heater. The appliance has been tampered with, subject to misuse, negligence and damage while in transit or damaged at customer site. f.) Defect/Losses caused by acts of God, civil war, failure to obtain spare parts, strikes, lockouts, fire explosion, attack of household pests,  natural disaster, lightning, flood, pollution or any cause beyond the control of the company or due to deviation from recommended. Service request without warranty card and proof of purchase will be treated as additional services outside the warranty service scope and customer is chargeable for labour and parts fees. Rinnai Part Number CU199iP Item Weight 73.9 pounds Product Dimensions 22.05 x 14.76 x 33.86 inches Item model number CU199iP Color Charcoal Style CU199ip - Propane/11 GPM Voltage 120 Volts Installation Method Wall Mounted Item Package Quantity 1 Included Components Water Heater Batteries Required? Rinnai’s specialty is tankless water heaters, although they do offer a few hybrid models as well. Search in title. This warranty is valid for purchases of products from an authorized dealer operated in Malaysia only. Warranty will be void if the products are found modified or used without genuine or manufacturer recommended parts by Rinnai. FoŒ the name of a licensed pŒofessional please contact youŒ place of puŒchase, visit the Rinnai website (www.innai.us), call Rinnai at 1-800-621-9419 oŒ wite to Rinnai at 103 Intenational Dive, PeachtŒee ity, Geogia 30269. Unit credits are handled through Tech Support. Warranty Claim Online Form. The latest addition to Rinnai's commercial water heater lineup — the SENSEI™ Tankless Water Heater — combines endless hot water and super-high efficiency with the versatility to support even more commercial applications. Rinnai's quest to develop even safer and more convenient products includes constant study of the fundamentals of obtaining heat from gas. View information on warranties for Rinnai Hot Water heaters, Electric and Gas Heaters and Cooling Systems. Site Policy | Privacy Policy | © 2020 by Rinnai (Malaysia) Sdn Bhd. First Name * Last Name * Email * Phone Number * Zip/Postal Code * I am seeking * Information & Pricing Service or Repair Immediate Install. Improper installations, gas system issues, debris, bugs, cleaning, adjustments and general maintenance items are NOT covered by Rinnai’s labor warranty. Where is Rinnai (M) Sdn Bhd located? Please take care and stay safe during this period. Search in excerpt. ASIN B07PRP4BTX Customer Reviews : 4.6 out of 5 stars 9 ratings. Product warranty liability under this warranty is limited to repairing and / or replacing defective products only.The warranty does not cover any losses and damages caused directly or indirectly by the products. Some restrictions apply, see Tankless Water Heater Product Warranty for more details*. Failing which the company reserves the right to decline any warranty claims or replacement and repair services will be on chargeable basis. This warranty card must be presented together with the original purchase receipt at the time of service. If the works are NOT covered by Rinnai Product Warranty, all charges will apply, and payment is required on completion of work; A surcharge of 1% applies to credit card payments – Visa and MasterCard only. PLEASE READ: Warranty labor claims should be submitted only for the replacement of a defective component part within the applicable warranty period. Space heaters. Extended warranty Standing losses less than 2.3 kWh Renewables Rinnai offers both flat plate and evacuated tube connectors, each with specific benefits to suit your application. Box 460 Braeside VIC 3195 Showroom – Adelaide: 40-42 Tikalara Street Regency Park SA 5010 Rinnai Australia Pty. You can call Rinnai at toll free number, write an email, fill out a contact form on their website www.rinnai.us, or write a letter to Rinnai America Corporation, 103 International Drive, Peachtree City, Georgia, 30269, United States. Our policy is to honor product warranties and to perform services only on products purchased from an authorized Rinnai dealer and only accompanied by a receipt or proof of purchase. ", "Get ahold of tech … It is recommended that a trained and qualified professional who has attended a Rinnai installation training class complete your installation.”. Under the following circumstances, warranty will be voided or parts and labour will be chargeable even during the warranty period. Direct Vent Warranty Claim Online Form. Read Article. With the registration of your Rinnai product comes the peace of mind that you are a part of the Rinnai family. Service calls charges and parts replacement costs are applicable based on company approved charges or fees for products no longer under warranty or products parts not covered under warranty conditions. What is Rinnai Warranty? Search in title . Buy the selected items together. All rights reserved. Search in content . Register within 30 days for the extended labor coverage. Warranty Length. Statement 1 below will be replaced by statement 2 in all future manuals. í Rinnai America Corporation Limited Warranty • Vi, V õ ðe, V õ ðXi, V ó ñi, V ñe, V ò ñi, V ñe • V ñ ïDe The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. We asked architects, interior designers and our customers - then created our stunning new range of gas fires, the Linear Collection. Customer is required to present warranty card and original proof of purchase document when service is required. Local, state, provincial and federal codes must be adhered to prior to installation. The I- Series i060CN model features Rinnai’s exclusive self-cleaning stainless-steel heat exchanger coupled with a secondary flat plate heat exchanger. 9. The terms and conditions are as follow: Rinnai (Malaysia) warrants its sinks/ faucets to be free of manufacturing defects in material and workmanship for 12 months from the date of purchase. The first one was used until mid-2009, with an example shown below. If a defect arises during the warranty period (as per terms and conditions), Rinnai (Malaysia) will repair the product at no charge and all defective parts shall become Rinnai’s property. We are available Monday through Friday, 8 a.m. to 8 p.m. EST. If you need to request credit for a unit, please contact Technical Support at 800-621-9419. Example 2 of Rinnai Serial Number Style 1. Distributor Warranty Parts Credit Request Please complete the form below to request a PARTS CREDIT ONLY. Examples include (but not limited to): a. Click here to locate the nearest dealer *Rinnai Malaysia reserves the rights to deem a warranty void for products purchased via unauthorised sellers. Rinnai Holdings (Pacific) Pte Ltd - E-warranty | rinnaisg ... Catalogues Example serial number styles/formats found: Style 1: 9704811080; Back to Brand Listing. Extended warranty; Standing losses less than 2.3 kWh; Renewables. i.) New & Used (6) from $434.75 + FREE Shipping. This Rinnai product is warranted to the original purchaser to be free from defective materials and workmanship under normal use, and any such defects will be repaired through. We may use new or reconditioned parts made by various manufacturers in replacing the parts. Details/Comments. TALK TO A PRO. We reserve the right to impose additional charges or refuse to attend to any products which are installed at locations which are inaccessible or found hazardous to its service agents. Recent recommendations regarding this business are as follows: "Zero customer service and reliability! Note: Working Hours: Monday – Friday, 9AM – 5PM (excluding Public Holiday). You find a Rinnai product statement 1 below will be void if the products are found or. Of fan and wall power point are not covered for commercial application such as results defects... Is compulsory for validation purpose gas fires, the Linear Collection one was used until mid-2009, an. `` get ahold of tech … warranty 15 yr / 5 yr / 5 yr / 1 yr Download! And easy to use, register your product today authorized dealer operated in Malaysia only 15 yr / yr... 2 year fan warranty on all gas Log fireplaces in-coming power supply from serial... 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