Some of the Culture events looked fun, but not everyone allowed to participate. I understand when you have a business you want to have outstanding customer service, but I feel like I can't be myself and I have to talk like a robot. This one will be my 40th. There is constant scrutiny of the work you are doing, no matter how long you have worked there - two supervisors listen to multiple calls each week, you regularly listen to other rep's calls during meetings and heaven help you if a customer gives a rep a poor rating (even when the customer is really angry because of a policy of the company rather than what the rep said or did). They did not give me the sale prices shown on each item listing. Called and finally talked to Swanson......no big deal.....order on its way. It helps them decide if a product would be a good fit for them. Although the management is friendly, they do not pay attention to feedback. Eventually they agreed. I asked why they couldn't notify me. 60 Swanson Health Products reviews. Very corporate. Plant manager was awesome. Every product has some reviews. Help us be the best! Swanson was my absolute favorite job. The strong point is the quality of their offerings, but the weak point is that the variety isn't as great as some other nutrition focused sites.This year deliveries have been slower than usual due to the covid situation, but still have received some deliveries faster than EU placed orders! They used to be such a good site! They would ship through USPS, UPS, or FedEx, and I could track my shipments. The calls are already backed up so bad it's rude to put customers on hold for an hour. It did not feel natural and I was unable to help people the way I could before, if I did, I would be reprimanded. I asked her about my order, and she GUARANTEED ME that it would arrive today. No response. Be careful, you can be let go for things out of your control no matter how much you give to the company. The stress levels were high, a good portion of the call center was sent to the Phillipinnes and customers were not happy with their service. AVOID SWANSON LIKE THE PLAGUE, UNLESS YOU WANT PROBLEM AFTER PROBLEM. So I called back. Read employee reviews and ratings on Glassdoor to decide if Swanson Health Products is right for you. Swanson's management need to get this resolved ASAP before it gets worse. Think we will be looking for another company after being a customer for years. On average, how many hours do you work a day at Swanson Health Products? The agent apologized and said they were using Pitney Bowes to get past Holiday shipment surges but were having issues. Swanson Health Products uses quality Garcinia Cambogia extracts and contains a […] Swanson's specializes more in health supplements than foods, but there is still a fairly good amount of food here. Moreover, according to the tracking information, as of December 11, 6 days ago the order was in Monroe, NJ, one town over from me, and there was no explanation of why almost a week later I didn't get it. I ordered a dozen almond butter jars a couple days ago. I said that was crazy and asked why, the agent then excused herself to talk to a supervisor. Management does not care about your success at Swanson Health Products, nor do they compensate you for the work they expect you to do each day. As with many companies there can be some issues with communication between departments. I requested the tracking number she was using for my order so I could check it myself. Been waiting literally months for my order. The work isn't terribly hard once you get the hang of their system, Mozart. What is the interview process like at Swanson Health Products? Swanson Health Retail Store 4501 15th Ave S Ste 101 Fargo ND 58103. Swanson Health Products Reviews by Job Title, See more Swanson Health Products reviews by job title, Swanson Health Products Reviews by Location. Swanson has a consumer rating of 2.18 stars from 169 reviews indicating that most customers are generally dissatisfied with their purchases. Called...again...to complain and lady said she would upgrade shipping to 2 days but it took 5 days. Funny thing, they also shipped my order with some international shipping service that I have never heard from before, and it had something to do with Pitney Bowes. We’ve been developing targeted nutritional formulas, and growing the Swanson family since 1969, to share the best possible health and value … They send out false advertisement to customers and then we have to deal with the angry customers because the promo is not what they promised online. Overall if you can play the game it’s a fun place to work but only if you make it into Jordan’s in club. health insurance, occasional free products. Performed routine tasks for maintenance, along with troubleshooting to fix new problems. Does Swanson have re employment drug testing and is it on site or do they send you to go get drug te…. Don't get me wrong. 92 Reviews (701) 293-9842 Website. How are the working hours at Swanson Health Products? Swanson Health Products UK & Europe Quality of life, and freedom of mind & body, is a part of everything we do. So I opted to have them call me back. Not the best, not the worst. Read More… swansonvitamins.com reviews. It’s worth paying more for a company that doesn’t cut corners. What is the most stressful part about working at Swanson Health Products? However, there were many changes made in the call center and I started as an individual that could help people to the very best of my ability, that changed when the owner sold the business, after a handful of years, the business became very robotic and scripted. My supervisors are very understanding and flexible, pretty accommodating, and mostly understanding. that's a crime i believe. I loved working at Swanson's. What are the different shift hours...say I called Customer service on Friday, and they were so busy that they could not answer my call. I called after 10 days, when I saw on the tracking that the order had reached the next town over from me 5 days prior. BUT I CAN'T PRESS THEM. The reply also ignores that it is now still 11 days after I placed the order. Call volume varies heavily depending on the day of the week, time of day and current sales. Not done career decisions management and beauty to track my shipments employment drug testing and is it site... To budge on that so i opted to have them call me Swanson 's product reviews are high. It is n't busy the earlier complaint you submitted a job where you are constantly being watched monitored... Ave S Ste 101 Fargo ND 58103 order 11 days after ordering work with Swanson’s i! 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