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Collecting data through an eCommerce survey questionnaire enables you to make decisions based on the inputs from the people that matter most – customers. What are my barriers to entry? These questions will help assess whether you’re ready to launch, whether you’ve done everything it takes to give your customers and memorable experience, and whether you have the systems and processes in place to run a profit generating online boutique. Lot’s of great worksheets and activities to keep your students engaged and learning. 7 questions to ask before you build your online store. Leverage the mobile survey software & tool to collect online and offline data and analyze them on the go. August 23, 2018. Please rate your experience with the delivery personnel. Though you're welcome to continue on your mobile screen, we'd suggest a desktop or notebook experience for optimal results. ESL Worksheets and Activities for Kids: Teach kids? 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If you never had online shopping, please specify the reason I don’t know about online shopping Risk of credit card transactions Internet illiteracy Risk of identity theft Other reasons, Please specify……………............................................................................................................ 2. Know if they have any concerns about the shipping process with the below questions. Analyze if there are too many complaints about your eCommerce website’s performance, design, products, vendors, or others. Know if your customers had a pleasant experience while buying products and services. See if there is opportunity for you to sell your products online, and understand how secure people feel with online transactions. What more information would you want about the vendor? Get a clear view on the universal Net Promoter Score Formula, how to undertake Net Promoter Score Calculation followed by a simple Net Promoter Score Example. 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